Leadership

Emergency Staffing Solutions believes leadership and teamwork are the foundation of success, in our organization and in yours. Our senior leadership team will be your primary resource for all program development and support.

Ron Weiss – Founder and Chief Executive Officer
Ron has more than 30 years of experience in emergency medicine administration and practice management. He believes the cornerstone of our success is the commitment to quality patient care and professionalism. Ron has constructed an exceptionally strong leadership team to collaborate with hospital clients on key decisions. Ron and his team have provided high quality care to low and mid-volume emergency rooms across the country since 2001. RonÂ’s experience extends to Hospitalist medicine where he has been involved with hospitalist practice management for over 15 years in, at the onset of hospitalist care in rural and suburban hospitals. RonÂ’s primary company objective is to provide our clients and physicians with immediate attention and prompt responses to issues.

Shonda Rupe – Chief Operating Officer
Shonda has been with ESS since its inception in 2001 and has been a key player in the companyÂ’s growth and success. Her 15 years of experience in Emergency Department and Hospitalist program management have focused on rural and suburban facilities, including critical access hospitals. Her main goal is working with each client to assess specific needs and to define and coordinate the operational support allocated to that hospital. Shonda oversees all operational departments including recruiting, credentialing, and scheduling and is in constant communication with internal teams and hospital administration to ensure operational synchronization. Shonda continues to function as a site manager for a number of ESS facilities.

David Ficklen - Chief Medical Officer
Dr. David Ficklen obtained his Doctorate of Medicine from the University of Texas Medical Branch in Galveston and completed a residency in Internal Medicine at Wake Forest University.  Dr. Ficklen has 15 years of practice experience in hospital and clinic settings.  He served as Chief Medical Officer of a Texas Hospital where he developed a strong interest in developing case management programs. Additionally, Dr. Ficklen served as an Associate and Assistant Professor of Health at Sam Houston State University where he discovered a passion for educating.  In 2011, Dr. Ficklen started Case Management Innovations and has been dedicated to supporting smaller, rural hospitals in the areas of case management and utilization management.  Dr. Ficklen’s experience as a practitioner, consultant, administrator and educator brings a unique perspective to our company.

Kevyn Daykin – Executive Vice President of Operations
With over a decade of operations experience, Kevyn uses her impressive knowledge and insights to better serve the hospital-specific needs of our clients. Kevyn is responsible for day–to-day program management and client correspondence. Kevyn meets with Administration no less than once a quarter to ensure that hospital administration is satisfied and issues are being addressed in a timely manner. She also meets with physicians and medical staff to review and coordinate quality and operational issues for each program.

In addition to senior leadership support, below are your key support contacts for each ESS department. Our goal is to be consistent, available and a useful resource for ongoing program management and improvement.

Alicia Cassidy – Director of Business Development
Alicia has over 18 years of healthcare experience and has proven success partnering with healthcare executives to develop facility-specific programs. Her broad experience with healthcare systems, healthcare management groups, and group purchasing organizations is fundamental in our customized program initiatives. Additionally, she has extensive experience working with suburban and rural facilities, specifically over 12 years with rural facilities.

Valerie Glenn – Director of Operations (Texas, Tennesee, Illinois)
Valerie is well-versed in all national and state credentialing requirements. In her 5 yearsÂ’ experience with ESS, she has been fundamental in implementing current operational policies and procedures. ValeriesÂ’s intimate knowledge of industry standards combined with a hands-on approach to management always produces physicians who are qualified to each hospitalÂ’s specific standards. Fluent in all aspects of Operations, Valerie is ESS’ go-to resource for scheduling and credentialing training issues. Valerie is a site manager for a number of ESS facilities.

Heather James – Director of Operations (Oklahoma)
Born and raised in Dallas, Texas. With 7 years of industry experience, Heather is well-versed in all national and state credentialing requirements. She has been fundamental in developing and implementing current policies and procedures.

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